Enter your order number and email address to start
Follow the instructions and select the items you want to return
Once your request is approved, you will get a confirmation email with shipping guidelines
How do I know if I can return my items?
If your items are:
Within 30 days from the date of purchase
In unused and resell-able condition
In the original packaging with all the tags intact
Bottoms must have sanitary sticker (We recommend wearing underwear to try your products on)
Promotional Items and Giveaways?
The following items can be returned or exchanged at the customers expense:
Gift card purchases
The item I received is wrong or damaged upon arrival
If you have the wrong order or a damaged item please go to returns center and process an exchange there!
Can the items be exchanged?
Promotions and giveaways
Items can be returned or exchanged at customers expense.
Full Priced Items
30 day free return policy
What are the refund options?
The following refund options are supported:
Refund to store credit (if applicable)
Full refund to the card purchased if Sunny Bunny Swim is at fault
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us.
Once you click on edit order, the same items are pre-filled in the cart. You can now add or remove any items according to your need, and once you complete the new checkout your previous order will get cancelled and refunded automatically!